559 reviews
From
$68Diamond Plaza, Parklands, Nairobi, 00100, Kenya
559 reviews
1/40

Spa/Wellness packages
Casino
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Cloud Hotel & Suites is a 4-star hotel in Nairobi, Kenya, located about 1.7mi from the city center. Address: Diamond Plaza, Parklands. Price starts from $68. Breakfast is offered, and the property has 559 reviews.
Featured amenities include Spa/Wellness packages, Casino, and a Restaurant, plus an Indoor swimming pool (free) and a Fitness center (free). Free Wi-Fi and Room service complement a 24-hour front desk, while soundproof rooms, an elevator, air conditioning, and non-smoking rooms add comfort. Wheelchair accessibility, a garden view, a Bar, and a Sun deck round out the stay. Private Parking (extra charges) and Parking On Site (extra charges) are also available.
Located in Diamond Plaza, Parklands, this Nairobi property sits close to the city center while delivering a full suite of conveniences. Shuttle service (extra charges), Airport shuttle (extra charges), Meeting/Banquet facilities (extra charges), Tour desk, and Kids’ meals (extra charges) are among the available options. Relaxation comes with Steam room, Sauna, Spa (extra charges), and Golf course (extra charges), along with a Bidet, Bathtub, Free toiletries, and soundproof design for added comfort.
Dining and leisure take center stage with a restaurant offering flavors from Africa, the Americas, India, Asia, and grill BBQ. Ambiances range from FamilyFriendly to Modern and Romantic, ensuring a dining vibe for every mood. The heated indoor pool is adults-only, a free dip after a Nairobi day, while the on-site casino adds a splash of evening fun. Spa/Wellness packages invite relaxation, with individual spa services available for an extra charge.
Practical conveniences keep the stay smooth: a 24-hour front desk, complimentary Wi-Fi, and around-the-clock room service ensure comfort at any hour. A bar and sun deck provide easy hangouts, and dedicated services like shuttle and airport transfers run for a fee when needed. Business or celebrations are easy with meeting/banquet facilities (additional charges), while a tour desk helps map out Nairobi adventures. Families benefit from kids’ meals available for an extra charge.
Payment is flexible, with cash accepted and major cards including American Express, Visa, Mastercard, and UnionPay. Parking options include on-site parking and private parking, both available for an extra fee. The property also features thoughtful touches such as free toiletries, a bidet, a bathtub, and a soundproof design for added comfort.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Nairobi Wilson Airport
4.4miJomo Kenyatta International Airport
8.9miSpa/Wellness packages
Casino
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Garden view
Elevator
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Bathtub
Show 4 photos
Standard Room
1 Double Bed
Minibar
Flat-screen TV
Dryer
Refrigerator
+
More details
Show 4 photos
Superior Suite
1 Queen Size Bed
300 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Show 4 photos
Superior Room
1 Queen Size Bed
260 sqft
Garden view
Private Bathroom
Minibar
Flat-screen TV
x10
+
x6
More details

Suite
+
More details
Standard Room, 2 Twin Beds
1 Queen Size Bed
2 Twin Beds
235 sqft
Garden view
City view
Private Bathroom
Minibar
x4
+
x3
More details
Standard Room, King Bed
1 King Size Bed
x4
+
x3
More details
Room, Sea View
More details
Studio
More details
Executive Suite
x8
+
x5
More details
Run Of House
More details
Bungalow
More details
7
559 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Attractions
Nairobi National Museum
1.1miAugust 7th Memorial Park
1.6miJamia Mosque
1.8miKenya National Archives
1.9miKenyatta International Convention Centre
2.1miSheldrick Wildlife Trust
3.2miKibera
4.7miNairobi National Park
5.9miBomas of Kenya
6.4miUhuru Gardens Memorial Park
6.9miGiraffe Centre
9.6miKaren Blixen Museum
9.8miKazuri Beads Factory
10miGreat Rift Valley
20.4miAttractions
Nairobi National Museum
1.1miAugust 7th Memorial Park
1.6miJamia Mosque
1.8miKenya National Archives
1.9miKenyatta International Convention Centre
2.1miSheldrick Wildlife Trust
3.2miKibera
4.7miNairobi National Park
5.9miBomas of Kenya
6.4miUhuru Gardens Memorial Park
6.9miGiraffe Centre
9.6miKaren Blixen Museum
9.8miKazuri Beads Factory
10miGreat Rift Valley
20.4miAirports
Nairobi Wilson Airport
4.4miJomo Kenyatta International Airport
8.9miCuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Casino
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Garden view
Elevator
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Bathtub
Accessibility
Bathroom emergency cord
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Casino
Golf course
Happy hour
Movie nights
Nightclub/DJ
Temporary art galleries
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Outdoor furniture
Sun deck
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beauty services
Body treatments
Fitness
Fitness center
Fitness classes
Haircut
Hairstyling
Indoor swimming pool
Locker rooms
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
Garden view
Inner courtyard view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 08:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs USD 9 per day.
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
Visa,
American Express,
Cash only,
UnionPay,
Cash
This property accepts cash.
What's the check-in and check-out schedule at Cloud Hotel & Suites?
Cloud Hotel & Suites permits check-ins after 02:00 PM and expects check-outs to be completed by 11:00 AM.
Is vehicle parking offered by Cloud Hotel & Suites?
Yes, there is convenient on-site parking available at Cloud Hotel & Suites for a minimal fee of $9 per day. This private parking area does not require reservations, making it easily accessible for all guests.
What's the nightly rate at Cloud Hotel & Suites?
For Cloud Hotel & Suites, room prices kick off at $68. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Cloud Hotel & Suites?
The hotel offers a variety of rooms including Executive Rooms, Master Suites, and Standard Double Rooms. The occupancy ranges from 2 adults in the Executive Room and Master Suite to accommodating 2 adults and 1 child in the Standard Double Room. Smoking is not allowed in any of the rooms, and bed sizes include Queen size beds and Twin beds.
How can guests spend their time at Cloud Hotel & Suites?
Guests at Cloud Hotel & Suites can indulge in various leisure activities during their stay. They can enjoy delicious meals at the hotel's restaurants offering a variety of cuisines such as African, American, Indian, Asian, and Grill BBQ. For relaxation, guests can make use of the indoor swimming pool with the added luxury of being heated and available throughout the year. There are also options for the ultimate relaxation with a steam room, hot tub/jacuzzi, and sauna. For fitness enthusiasts, the hotel provides a fully equipped fitness center. Families can take advantage of the kid-friendly buffet and kids' meals. With an ambiance suitable for families and couples, guests have the perfect setting for a well-rounded and enjoyable stay.
Does Cloud Hotel & Suites have a pool for guests?
Cloud Hotel & Suites offers an indoor pool which is available all year round. The pool is exclusively for adults and is heated.
Are there restaurants located within Cloud Hotel & Suites?
Cloud Hotel & Suites offers on-site dining at the Ambiances restaurant, which is family-friendly, modern, and romantic. The restaurant serves a variety of cuisines including African, American, Indian, Asian, and Grill BBQ, providing a diverse dining experience for guests during their stay.
Can I use my credit card at Cloud Hotel & Suites?
Yes, you can use your credit card at Cloud Hotel & Suites. They accept Visa, American Express, Mastercard, and UnionPay. Cash is also accepted as a payment method.

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