327 reviews
From
$48Mexico, Manzana 19, Chetumal, 77900, Mexico
327 reviews
1/27

Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Sun deck
Tour desk
Hotel Lagoon - Pet Friendly is a 3-star hotel in Chetumal, Quintana Roo, Mexico. Located at Mexico, Manzana 19, the property sits about 5.7mi from the city center. With 327 reviews and rates starting from $48 per night, this option offers a traveler-friendly introduction to the region.
Featured amenities include a pet-friendly policy (extra charges), on-site restaurant, and an outdoor swimming pool (free). Free private parking, free WiFi, room service, air conditioning, a sun deck, tour desk, a terrace, and a 24-hour front desk cover essential needs. Non-smoking rooms, wheelchair accessibility, beach chairs/loungers, a garden, a view and balcony, plus free toiletries, picnic area, and kids’ meals (extra charges) round out the experience.
Flexible for travelers, this property blends pet-friendly accessibility with practical perks—free parking, free WiFi, an on-site restaurant, and a pool—ideal for those seeking comfort during a stay in Chetumal.
Pet-friendly policy welcomes four-legged travelers, with charges possibly applying. The on-site restaurant Maiz offers a family-friendly dining vibe, and an outdoor pool invites a refreshing dip after a day of discoveries. The pool operates year-round and features a plunge area and a shallow end, with an adults-only policy.
Practical perks include free private parking and free WiFi, making arrivals and explorations easy. A 24-hour front desk adds convenience, while air conditioning, a sun deck, a terrace, and a garden provide plenty of space to unwind. For families, a picnic area and kids’ meals are available for an additional charge.
Room options span lagoon-view and garden-view configurations, including named options such as Room With Lagoon View, Family, 2 Queen, Lagoon View, and Family, 2 Queen, Garden View. These choices offer variety for different travel plans, from compact stays to small groups seeking a touch of extra space.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Chetumal International Airport
4.1miCorozal Airport
8.1miOrange Walk Airport
31miCaye Caulker Airport
57.7miCay Chapel Airstrip
60.6miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Picnic area
Garden
View
Balcony
Free toiletries

Show 6 photos
Room, 2 Double Beds, Garden View
2 Double Beds
215 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Show 7 photos
Room, 2 Double Beds, Water View
2 Double Beds
215 sqft
Private Bathroom
Balcony
View
Terrace
+
More details

Show 7 photos
Room, Garden View
1 Double Bed
170 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details

Show 5 photos
Room, 2 Queen Beds, Water View
More details

Show 5 photos
Room
More details

Room, 2 Queen Beds, Garden View
More details
Room, Water View
More details
Run Of House
More details
Room, Garden View
More details
7.8
327 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Airports
Chetumal International Airport
4.1miCorozal Airport
8.1miOrange Walk Airport
31miCaye Caulker Airport
57.7miCay Chapel Airstrip
60.6miAirports
Chetumal International Airport
4.1miCorozal Airport
8.1miOrange Walk Airport
31miCaye Caulker Airport
57.7miCay Chapel Airstrip
60.6miAttractions
Chetumal
5.7miQuintana Roo
7.2miMaiz
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Picnic area
Garden
View
Balcony
Free toiletries
Accessibility
Wheelchair accessible
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Bedroom
Wardrobe or closet
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Family rooms
Non-smoking rooms
Pet Friendly
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Electric kettle
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Balcony
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV outside property
Fire extinguishers
Key access
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Outdoor swimming pool
View
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 9 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
This property accepts cash only.
Does Hotel Lagoon - Pet Friendly allow guests to stay with pets?
Absolutely! Hotel Lagoon is pet friendly, so you can definitely stay with your pet. However, please note that there may be additional charges for bringing your furry friend along.
What are the check-in and check-out times at Hotel Lagoon - Pet Friendly?
The designated check-in period at Hotel Lagoon - Pet Friendly begins at 02:00 PM. As for check-out, it's before 12:00 PM.
Is free parking available at Hotel Lagoon - Pet Friendly?
Yes, Hotel Lagoon offers free private on-site parking for its guests. Reservations for parking are not required.
What's the nightly rate at Hotel Lagoon - Pet Friendly?
For stays at Hotel Lagoon - Pet Friendly, prices generally start at $48. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
Which room categories can I book at Hotel Lagoon - Pet Friendly?
Hotel Lagoon offers a variety of rooms, including Double Rooms with Two Double Beds with Lagoon or Garden View, and Quadruple Rooms with Garden View. All rooms have non-smoking policies. The Double Rooms can accommodate 2 adults, while the Quadruple Rooms can accommodate up to 4 adults and 1 child. The room sizes range from 172 sqft to 215 sqft, and the beds provided are either 1 Double bed or 2 Double beds.
Which amenities can guests enjoy at Hotel Lagoon - Pet Friendly?
Guests at Hotel Lagoon can enjoy a variety of leisure amenities during their stay. The hotel features an outdoor swimming pool, perfect for relaxing and taking a dip. Additionally, there are beach chairs and a sun deck available for guests to soak up the sun and enjoy the beautiful surroundings.
For dining options, guests can dine at the on-site restaurant, Maiz. With a family-friendly ambiance, guests can enjoy delicious meals without having to leave the hotel.
In terms of pools, the hotel has an adult-only pool available. This pool is open all year round and is located outdoors. It features a plunge area and a shallow end for guests to enjoy.
With these leisure amenities, guests at Hotel Lagoon can have a relaxing and enjoyable stay, making the most of their time at the hotel.
Is there a swimming pool at Hotel Lagoon - Pet Friendly?
Hotel Lagoon has one pool available. The pool is located outdoors and is available all year round. However, there is an age restriction, as it is for adults only. The pool features a plunge area and a shallow end.
Are there restaurants located within Hotel Lagoon - Pet Friendly?
Yes, the hotel has a restaurant on site called Maiz. The ambiance of the restaurant is family-friendly.
What methods of payment does Hotel Lagoon - Pet Friendly accept?
At Hotel Lagoon - Pet Friendly, you can pay for your stay using Visa, American Express, or Mastercard. Additionally, they also accept cash as a method of payment.

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