1,257 reviews
From
$1341 Avenida Nte & Calle 28 Nte,, Playa Del Carmen, 77720, QR, Mexico
1,257 reviews
1/99

Spa/Wellness packages
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Adults only
Free wifi
Fitness center
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive is a 5-star escape in Playa del Carmen, Quintana Roo, Mexico. An adults-only retreat with all-suite elegance and the option of all-inclusive bliss, it sits at 1 Avenida Nte & Calle 28 Nte, about 0.9mi from the city center.
Amenities lean into relaxation and discovery: Spa/Wellness packages, snorkeling (extra charges), a restaurant, and an outdoor swimming pool that’s free to guests. Free private parking on site, free wifi, and a free fitness center pair with an indoor pool for an extra charge, plus live music on select nights, beach umbrellas and loungers, a terrace and balcony, and 24-hour front desk service. Streaming service, private entrance, elevator access, and various sun-soaked spots round out the scene.
Prices start from $134 per night. The property has 1,370 reviews, a sign of its draw from travelers. Address: 1 Avenida Nte & Calle 28 Nte, Playa del Carmen, Quintana Roo, Mexico. Distance to city center: 0.9mi.
Two refreshing ways to enjoy the water: an outdoor rooftop infinity pool that's free for guests, and an indoor heated pool that carries a small extra charge. The pool deck is lined with beach umbrellas and loungers, while a terrace and balcony offer extra sun-kissed spots to lounge. A 24-hour front desk stands by to assist with needs and recommendations, ensuring a smooth stay.
Food lovers can choose from four on-site dining options, each with a Modern vibe: Cachito serves Mexican cuisine, El Asiático offers Asian flavors, Veintiocho presents International dishes, and Roof Top keeps the Modern mood alive.
Practical perks include free private parking on site, free WiFi, and a free fitness center to keep the routine. There’s also streaming service, private entrance, and elevator access for guest convenience. The property sits at 1 Avenida Nte & Calle 28 Nte in Playa del Carmen, Quintana Roo, Mexico, about 0.9mi from the city center.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Cozumel International Airport
11.9miCancún International Airport
30.6miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Adults only
Free wifi
Fitness center
Streaming service (like Netflix)
Steam room
Hot tub
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Elevator
View
Upper floors accessible by elevator
Free toiletries
Balcony
Show 4 photos
Deluxe Room, Double or 2 Twin Beds
2 Queen Size Beds
1 King Size Bed
1 Sofa Bed
540 sqft
Flat-screen TV
x5
+
x3
More details
Deluxe is 538 square feet and includes either 2 queen-size beds 150-154 width or a king-size bed 150-183 width plus a sofa bed plus cable tv.

Show 10 photos
Superior Suite
1 King Size Bed
1 Sofa Bed
1075 sqft
Hot tub
Private Bathroom
Balcony
Terrace
x8
+
x5
More details

Show 6 photos
Superior Suite, Partial Ocean View
1 King Size Bed
1 Sofa Bed
1475 sqft
Hot tub
Private Bathroom
Balcony
Terrace
More details

Show 9 photos
Suite, Partial Ocean View
2 Double Beds
1 Sofa Bed
1 King Size Bed
1 Sofa Bed
485 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x5
+
x3
More details

Show 8 photos
Deluxe Suite, Queen Bed
1 Queen Size Bed
2 Sofa Beds
Private Bathroom
x4
More details

Show 6 photos
Suite, 2 Beds
1 Sofa Bed
2 Queen Size Beds
1 King Size Bed
1 Sofa Bed
540 sqft
City view
Private Bathroom
Balcony
Terrace
More details

Show 7 photos
Superior Suite, Queen Bed
1 Sofa Bed
1 Queen Size Bed
1185 sqft
Hot tub
City view
Private Bathroom
Balcony
More details

Show 6 photos
Suite, 2 Queen Beds
2 Double Beds
1 Sofa Bed
50 sqft
Private Bathroom
Balcony
Terrace
View
x5
+
x3
More details

Show 7 photos
Deluxe Suite
1 Queen Size Bed
2 Sofa Beds
Private Bathroom
x3
More details

Show 2 photos
Suite, King Bed
1 King Size Bed
1 Sofa Bed
1 Sofa Bed
2 Queen Size Beds
50 sqft
City view
Private Bathroom
Balcony
Terrace
More details

Suite
1 King Size Bed
1 Sofa Bed
1 Sofa Bed
2 Queen Size Beds
540 sqft
City view
Private Bathroom
Balcony
Terrace
More details
Show 4 photos
Superior Room
Spa tub
Balcony
Flat-screen TV
x3
+
x4
More details
8.2
1,257 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
3D Museum of Wonders
0.4miFundadores Park (El Zócalo)
0.5miXenses Park
4.8miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.7miSelvatica
16.6miThe Mayan Cacao Company
16.7miSan Gervasio Mayan Ruins
17miPlaya Palancar
18.6miEl Mirador Lookout
22.4miXoximilco Cancun
28.5miCenote Dos Ojos
29.8miCenotes Sac Actun
31.1miAttractions
3D Museum of Wonders
0.4miFundadores Park (El Zócalo)
0.5miXenses Park
4.8miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.7miSelvatica
16.6miThe Mayan Cacao Company
16.7miSan Gervasio Mayan Ruins
17miPlaya Palancar
18.6miEl Mirador Lookout
22.4miXoximilco Cancun
28.5miCenote Dos Ojos
29.8miCenotes Sac Actun
31.1miAirports
Cozumel International Airport
11.9miCancún International Airport
30.6miCachito
Cuisines
Ambiances
El Asiático
Cuisines
Ambiances
Veintiocho
Cuisines
Ambiances
Roof Top
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Adults only
Free wifi
Fitness center
Streaming service (like Netflix)
Steam room
Hot tub
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Elevator
View
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Diving
Live music/Performance
Nightclub/DJ
Ping-pong
Pool table
Snorkeling
Bathroom
Additional bathroom
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Fruit
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Adults only
Air conditioning
Elevator
Non-smoking rooms
Private entrance
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Microwave
Stovetop
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Hot tub
Indoor swimming pool
Locker rooms
Manicure
Massage
Open-air bath
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Car rental
Shuttle service
View
City view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive?
When you book a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you can access your room from 03:00 PM and should leave by 12:00 PM.
Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive offer complimentary parking?
Yes, there is parking available at The Reef 28 hotel. The parking is free, private, and located on-site. It is also worth mentioning that guests do not need to make reservations for parking.
What's the nightly rate at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive?
For stays at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, prices generally start at $134. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What are the room types available at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive?
The Reef 28 offers a variety of room types including Quadruple, Suite, and Double rooms. Smoking is not allowed in any of the rooms. The occupancy ranges from single occupancy to four adults. The bed sizes vary, with options including double beds, queen size beds, king size beds, and sofa beds. The room sizes range from 538 sqft to 1184 sqft.
What is there to do in The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive?
Guests at The Reef 28 can spend their time indulging in a variety of leisure amenities. They can relax and rejuvenate with spa and wellness packages, and enjoy the outdoor and indoor swimming pools, both available year-round and suitable for guests of all ages. The hotel also has a steam room, sauna, and hot tub for further relaxation. Live music and performances can be enjoyed at the hotel, and guests can unwind at the bar or on the sun deck. For fitness enthusiasts, there is a fitness center and personal trainers available, as well as yoga classes. The hotel also offers amenities for entertainment, such as a nightclub, ping-pong, and pool table.
Guests can also dine at the hotel's various restaurants. Cachito offers modern Mexican cuisine, El Asiático serves Asian dishes, Veintiocho offers international cuisine, and Roof Top provides a modern dining experience.
Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive have a pool for guests?
The hotel has two pools. Pool 1 is located outdoors and is an infinity pool on the rooftop. It is available all season and there are no age restrictions. Pool 2, located indoors, is heated and also available all season with no age restrictions.
Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive have on-site restaurants?
Yes, the hotel has multiple restaurants available on site. The restaurants include Cachito, which serves Mexican cuisine, El Asiático, which serves Asian cuisine, and Veintiocho, which serves international cuisine. Additionally, there is a restaurant called Roof Top, although specific cuisine information is not provided.
Which payment methods are supported by The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive?
The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive accepts cash as well as Visa, Mastercard, and American Express as payment methods.

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